◎ Listen to the voice of Jining people

Jining has started a large-scale, all-media question-and-answer program, Wen Zheng Jining (Listen to the voice of Jining people), which focuses on solving the problems that the public and enterprises are most concerned about, answering questions and solving problems for the public and enterprises.

◎ Internet plus government services

The Jining government has standardized government services, optimized the single-window model, implemented internet plus government services, integrated data resources and service platforms, promoted the integration of online and offline, promoted the Jishitong app, realized the goal of government services being done in one place or online and on mobile phones. All government permits and more than 95 percent of public service matters can achieve online declaration and processing.

◎ Single window

The city's various government service halls at all levels have adopted an undifferentiated service model with reception at the front desk, classification and approval at the back office, and unified windows to issue documents, further enhancing the effectiveness of government services.

◎ Access government services via a single website

Jining has established a long-term mechanism to help private enterprises solve their problems, and built a platform for people to be able to access more government services via a single website. The city is exploring the establishment of a full life-cycle service system for enterprises in a bid to provide better services.

◎ Do all things in one go

Jining has launched 100 items which can be approved in seconds. Business startups take just one day. The electronic rate of transactions has reached 95 percent.

◎ Finish in one day

New service centers were opened at city and county levels, achieving one-day processing for business startups and real estate registrations.